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Terms & Conditions

All orders are subject to available line time and management approval. All orders must be in writing and shall be deemed accepted when the corporate office in Norfolk, VA issues a written acknowledgment. This confirmation serves as a contract unless canceled, or changed 48 hours after receipt.

Line Time

Total estimated line time for most jobs is 12 to 16 weeks. The line time on and order begins when Sorrentino Mariani & Company has verified the validity of the items ordered by the receipt of the deposit and the signed confirmation, accepting all terms, by the buyer.

Shipping

FOB Factory, Norfolk, VA. All quotations are based upon shipping blanket wrapped via air-ride trailers, with driver assist, full replacement insurance. While we will help coordinate all bids and deliveries and help with any freight claims, all charges and terms are negotiated strictly between the buyer and shipper. All shipments must be carefully inspected for shortages, visible and concealed damage upon arrival. All freight claims must be noted on the carrier receipt and signed by the delivering driver. Freight claims are to be filed directly with the shipper.

Important Note: There is an up charge per case if cartons are required.

Custom Capabilities

As part of our endeavor to offer the buyer every resource available through Sorrentino Mariani & Company we actively maintain assistance with custom design and special size requirements.

This design service has been used by scores of clients for the realization of their concepts. We welcome your ideas and special needs, and will carefully review them and submit a cost proposal for your consideration. The feasibility of this program is dependent, of course, on minimum quantity limitations, the scope of our capabilities is otherwise nearly unlimited. Once the client has verified that pricing is within their budget requirements, Sorrentino Mariani & Co. will develop and forward furniture drawings and elevations.

Warranty

All merchandise is manufactured in accordance with our high industrial and design standards and is warranted to be free from defects of material and workmanship for a period of five+ years, and protected with a lifetime guarantee on all drawer slides, from the date of delivery or placement in storage. This warranty covers goods under normal use and in service under conditions for which the merchandise was designed. Our obligation during the warranty period is limited to repair or replacement at our option. This warranty becomes null and void on any goods repaired or altered by any person not so authorized by Sorrentino Mariani & Co. or any merchandise which has been subject to misuse, improper storage, or negligence.

General Construction

• Panels and joints doweled, glued and pocket screwed in two directions. All cases accurately fitted and rigidly secured under pressure using European case clamp techniques.
• Commercial grade glue with all excess glue cleaned from surfaces exposed during normal use.
• All structural members glued and screwed in place.
• All tops (except armoires over 54” in height which will have factory choice) surfaced with high-pressure laminate with a minimum 45 lb. density industrial grade particleboard core with fine face particles and proper backing sheet to prevent warping. Tops are laminated using contact, semi-ridged ( PVAC ), or rigid ( urea, resorcinol ) adhesives, to provide for type two (2) bondage.
• All tops to be core banded with solid wood profiled and finished to match laminate, unless otherwise specified.
• Off the floor cases over 60” in length have center supports.
• Wood dowels 8mm D x 35mm L hardwood.
• Drawer front construction ¾”, five (5) sided box, 1/2” drawer box construction will be hardwood plywood sanded and reasonably splinter free. Separate drawer front screwed to drawer box, using domed screw with washer to allow for adjustments in the field. Drawer box constructed English dovetailed at all four corners glued and clamped. Drawer bottom in white hard board for ease of maintenance. Bottom captive in a grove on all sides. Drawer is squared under pressure and glued for strength and consistency.
• Drawers are mounted on side mounted Euro Style epoxy coated glides, 100lb rated with a lifetime guarantee. Side drawer members wrap bottom of case for additional strength.Base molding on all case pieces are solid wood and wrap the front and two sides. Moldings are glued and screwed to case.
• All cases are wrapped in ¾” solid wood (no veneer edge banded end panels) to ensure durability. Doweled and pocket screwed to end panels.
• Case bottoms are full ¾ thick industrial grade 45lb density particleboard.
• Case Backs, Armoires & Wardrobes are a full ½” thick veneer core plywood rabbeted or dadoed into sides and screwed to case piece (except Scotts Creek which has ¼” back rabbeted and screwed). Other case pieces to have ¼” veneer core plywood backs in groove and screwed to case.
• All case side stiles have 1 1/2 solid wood face frames.

Materials

Sorrentino Mariani & Company uses only first quality veneer solid hardwood plywood and composition materials in the construction of its furniture.

Hardwood plywood

• All exposed parts are manufactured of a veneer core plywood material with veneer applied to the face of the back. Only A or B grade book match plane sliced veneers are used on exposed faces.
• Semi-exposed backs will have a sound #2 or better veneer of the same species to form a balanced panel.
• Unexposed backs to be veneered with mill option veneer, but to be of a like species to form a balanced panel.

Secondary or semi-expose panels (shelves, TV. trays, etc.)

Will be of a complementing B grade rotary cut veneer or better. Secondary veneers may be laid up on composition core (MDF or 45lb industrial grade article board) for stability and the manufactures discretion.

Unexposed panels (case bottoms, sag rails, etc.)

To be composition board for increased dimensional stability and strength.

Primary veneer species available

• Cherry • Red Oak • Maple • Birch • Knotty White Pine

Primary Solid Wood Species

• American Black Cherry • American Red Oak • White Ash • Soft & hard maple • Tupelo
• Poplar • Eastern White Pines (furniture grade)
• All exposed wood and unexposed solid parts made from selected hardwoods and are sound with no splits, checks, knots, tears, open glue lines, wormholes, windshades or other defects that might affect strength or appearance, (except Knotty Pine Veneers & Solids). All unexposed solid wood members are hardwood and are free from defects, which would affect appearance or serviceability. All wood materials kiln-dried to moisture content of 6 to 7%.
• Exposed veneer surfaces shall be select sliced hardwood, (except knotty white pine) and are matched as to pattern and color. All face veneers and balancing back veneers shall be applied with waterproof glue under controlled pressure.To control and contain veneer checking, all cross bands for fancy-faced plywood have uniform multi-directional strengths.
• High-pressure laminates meet the federal specification common to the industry (LP508H). Minimum standards for case good tops are:

Formica -	GP .030 thickness
Micarta -	GP .030 thickness
Nevamar -	GP .030 thickness
Pionite -	GP 0.30 thickness
Wilsonart -	GP .030 thickness

• The use of P.F. and HF4 grades of laminates are used on vertical applications if specified wood particleboard or MDF cores shall conform to commercial standards Type 1, grade B, Class II, 45lb. Density industrial weight. 3 to 5 ply construction with backer ¾’ thick.

Furniture Hardware

• Drawer Slides: 100lb. Rated, epoxy coated sidemount, Eurostyle, lifetime guarantee.
• Pocket Door Slides: Ball bearing slide with metal follower strips (between glides) concealed Euro Hinges. All parts coated or plated to prevent rust.
• T.V. Pull out swivels: Ball bearing slides and swivel 10 ½ extension. 130lbs. Load rating, zinc plated.
• Case Levelers: Heavy-duty zinc plated leveler stem and bracket adjustable thru the case (armoires & wardrobes only) bottom.
• Hinges: Concealed hinges, European style, six way adjustable zinc or chrome plated.

Decorative Hardware

• Keeler Brass (unless otherwise specified) coated to prevent rusting and tarnishing.
• Lancaster finishes unless otherwise noted in customer’s specifications.
• Wood pulls and knobs to have threaded metal insert for strength of attachment.

Wrapped Custom Hinges

Antique bronze plated heavy-duty scissor type semi-invisible hinges are assembled with solid rivets were extra strength is needed. Washers meet special machining and mounting requirements. Nylon provides less vibration rattle. Antique bronze plated.

Finish

• Stains, multi-step stains are formulated to match laminate tops and to build a deep high quality wood finish.
• Sealer One Coat: SHER-WOOD® Vinyl Sealer offers better moisture resistance than nitrocellulose lacquer sealers.
• SHER-WOOD® Catalyzed Lacquer (Precat) a fast drying, high performance, conversion lacquer which is a highly resistance to household stains and passes a 20 cold check cycles. Performance tests include materials (lacquer thinner, coffee, catsup, etc.) poured on the surface and washed off with clear water left no staining on panels. Test results on solvents such as Acetone and MEK showed a moderate or slight marking.

Our 9 Step Finishing Process

1. All pieces sprayed with wipe stain and/or washcoat and/or toner.
2. Filler applied as required to fill wood pores, all excess filler removed and allowed to dry.
3. Sprayed with sealer of not less than 16% to 20% solid content.
4. Sealer is sanded smooth, finishing with paper.
5. Shade with shading stain as required to obtain uniform color and effect
6. Glaze when required for effect and wipe.
7. Sprayed with two coats of moisture-resistant lacquer ( sanded between lacquers )
8. Rubbed with steel wool, wet or dry finishing paper, waxed and wiped clean as desired for the required sheen specified.
9. All laminate surfaces are cleaned with cleaning agents and wiped dry before packing.

Workmanship (where applicable)

• All work conducted under direct supervision of competent and experienced woodworking specialists and engineers.
• Doors are to be free of rattle, squeaking, warp or rubbing. All doors to be approximately uniform in clearance. Catches properly aligned and installed.
• Drawers are free-running with no binding or sticking. Drawers with side mounted metal glide shall operate freely with no squeaking or rattling. Drawer guides and runners securely fastened and properly positioned to assure correct drawer alignment.
• Route lines, cutouts, or grooves smoothly machined and/or sanded. Shapes, carvings, and “U” cuts are to be finished smoothly with no visible unfinished or rough areas.
• Drawer interiors and storage compartments are to be sanded smooth and free of glue or lacquer runs. Sides, ends, bottoms are to be free of splinters, snags, slivers, staples, nails and screws.
• Hardware, such as hinges, pulls, latches, catches, glides, etc., attached so they fit and operate properly and serve their purposes during transit and use.
• Mitered corners to be square, flush, tight and well glued
• Interior screws flush or countersunk with the surface of the part where used.
• Glides, casters and ferrules properly attached to remain permanently in place at all times.
• Face-nailed molding and overlaps nailed as inconspicuously as possible with nails countersunk and filled where applicable. Back nailing used whenever possible.
• All desktops and oversized pieces are reinforced with a solid member or metal sag rail on the front edge. Or with an H-section solid wood brace as appropriate.
• All items furnished under this section shall be guaranteed against manufacturing defects in workmanship and materials. Repairs of such defects during the first year, after final completion and acceptance, shall be made by the manufacturer at its cost and expense without charge to the purchaser or the hotel. All such replacements and repairs shall be made at a time and at hours mutually satisfactory to both the owner and factory.

Appearance & Finish

• Color of like finishes are color-fast, uniform, and compatible between pieces manufactured in the plant
• Each finishing material is formulated and individual batch checked to insure compatibility with the batch and every other material used to produce a color-fast finishing system.
• Distressing, shading, highlighting and splatter in any one group shall be consistent and uniform between pieces and from one cut to another.
• Interior surfaces of compartments and drawers are to be free of dirt, dust, shavings or any foreign matter prior to finishing.
• Finish rubbed to required smoothness and sheen and dried to prevent marring or printing on the surface when packed.
• Edges and backs of doors and drawers finished to be compatible with exterior.
• Excess pumice, oil, wax and rubbing compound wiped clean after rubbing.